This Cookie Policy explains how https://plantagoweb.com (brand PlantagoWeb) uses cookies and similar technologies. It complements our Privacy Policy.

1. What are cookies

Cookies are small files stored in your browser. Similar technologies (local storage, pixels, analytics scripts) may be used for the same purposes.

2. Categories we use

• Necessary — required for site operation, security, and spam protection (including Google reCAPTCHA). These are used as needed to provide the service.
• Analytics — Google Tag Manager / GA4. Loaded by default until you choose “Necessary only” (or turn analytics off in settings). Hotjar session recording loads only after you accept analytics.
• Marketing / chat — Jivo chat widget and related cookies. Loaded only after consent.

3. How we collect consent

On your first visit we show a cookie banner. Analytics counters load until you opt out. You can accept all categories, allow necessary cookies only (this records a cookie_reject goal and then disables GA and Metrika), or open settings. Your choice is stored in localStorage and the pw_consent_v1 cookie for up to 365 days. Chat (Jivo) and Hotjar are not loaded until you accept those categories.

4. Browser controls

You can also delete or block cookies in your browser settings. Blocking necessary cookies may affect some site features.

5. Retention

Individual cookie lifetimes are set by the respective providers (GTM/Hotjar, Jivo, etc.). Our category consent record is kept for up to 365 days or until you change or withdraw it.

6. Contact

Questions: [email protected]. This policy is effective as of August 9, 2026.